Wednesday, May 16, 2012

An update on subscriber counts

Over the past couple weeks, we’ve heard from creators who have seen decreases in their public subscriber counts, so we wanted to keep you in the loop about what to expect on your channel.

This February, we began a process to improve the accuracy of your subscriber counts, to give you the best data possible on your channel. Recently, we’ve extended this process by removing additional closed and inactive accounts from our system, which means these closed accounts are being deducted from subscriber counts. None of the accounts we’re removing from our system are active, so these changes to subscriber counts will not cause any change in viewership. The number of accounts removed varies from day to day, so you may notice unusual declines in subscriber counts on one day followed by a return to normal performance the next day.

We plan to complete the account removals process over the coming weeks, with a significant number of closed accounts being removed on one day. We will update this blog when we have an expected date of completion, and on that date it’s possible to see a drop in your public subscriber counts as well as in YouTube Analytics. How much this will affect your channel will vary, but the longer you’ve been on YouTube the more likely it is you have inactive subscribers.

These account removals have already started to take effect in public counts and API counts (through sites like Vidstatsx), but we will not be able to update the counts in YouTube Analytics until we have completed the account removals. For the time being, YouTube Analytics only captures subscribes and unsubscribes from active users, which is a more meaningful metric for tracking engagement with your channel than the public counts.

We want your subscriber counts and all other analytics to be consistent and accurate, so thanks for bearing with us as we make these improvements.

David Boyle, YouTube staff, recently watched "World's Best Magician."

88 comments:

  1. Ok, and when will you fix the issue with the Homepage Subsciptions, so all of our Subscribers ACTUALLY see our videos? Ever since this new hompage my views have dropped massively because my videos get scrolled off the Subscription list too soon. We need the X button back, and have the default view to EVERYTHING and not 'Highlights'. I'm a Partner, and none of this makes sense cause I make you guys money :/ :/ :/ :/

    ReplyDelete
    Replies
    1. Yes! Can we possibly raise this concern so they get it fixed????

      Delete
    2. I agree with you, this is very frustrating especially for partners who can't output 2 videos a week and get buried very quickly.

      I unfortunately don't think YouTube moderators are reading our comments.

      Delete
    3. Wow... none of the accounts being unsubscribed are active? LIE! We're losing tons of subscribers. I hope we get the subscribers we've lost back, this is plain ridiculous, and the poor attention YT is paying to this is absurd.

      Delete
    4. Thumbs up!!!

      YouTube admins./designers/whatever are worried with a bunch of stupid things instead of FIXING/changing/IMPROVING what REALLY NEEDS to be fixed/changed/improved!!!

      And especially after the last change to this damn new layout, things just got worse and worse...

      Here are some of my thoughts about if someone is interested in hearing me ranting (surely NOT YoTube admins./designers/whatever)...

      http://youtu.be/VZgUGOpnH5s?hd=1

      \õ/

      Delete
    5. Exactly I also think they should bring back the old channel layout!

      Delete
    6. My brother was unsubscribed from my channel? He doesn't post any videos and has no profile pic but he likes to keep up with my posts. I am not a partner and I only have 45 or so subscribers who are mostly real life friends that are not big on youtube. I lost 3 subscribers in the last couple weeks due to "closed accounts" but I am not certain they are closed accounts.

      Delete
  2. i found my self unsub on a video. so not cool. so far mess up...

    ReplyDelete
  3. This is false: "None of the accounts we’re removing from our system are active, so these changes to subscriber counts will not cause any change in viewership."

    Just yesterday I had someone mention that they were unsubscribed from my channel, and for no apparent reason. This has also happened to several others. While I understand the need to remove inactive subscriptions, I don't think it is fair to ACTIVE accounts to be affected as well.

    Either way, I appreciate the update, David. You and I have gone back and forth on Google's forums, so I feel little more at ease now.

    ReplyDelete
    Replies
    1. VERY TRUE! Same happens here! FIX THIS!

      Delete
    2. Yeah, that is what I see too, and really, I don't honestly wanna know if someone decided they like me too little to unsubscribe lol. But, really, yeah, I'm irritated too...

      Delete
    3. I too have been unsubscribed from people I enjoy watching so I've had to subscribe again. This has been happening over the past year actually where I find I keep getting unsubscribed so I have to resub. Frustrating.

      Delete
  4. Thank you for taking the time to clean out the closed and inactive accounts from our subscriber lists. This is good news.

    ReplyDelete
    Replies
    1. hmm. it seem they miss some and got the wrong account remove -.-

      Delete
  5. The problem is that the scripts / database programs you wrote to go through and delete these inactive accounts & subscribers apparently has some major bugs in it, because active subscribers are being removed as well all the time.

    Several of the channels I subscribe to it have had major problems with it and have mentioned it or complained about it. I've seen users be unsubscribed from their favorite channel, resubscribe, and then have YouTube unsubscribe them again a few minutes later - with no way for them to stop it. I personally check every few days to make sure that all of my subscriptions are still there (and have a text file backup list of them) to make sure things are still working right.

    This isn't OCR... you shouldn't be satisfied with your code being accurate 80-90% of the time. :-/

    ReplyDelete
  6. Thanks for finally letting us know this will settle in the coming weeks.

    ReplyDelete
  7. It's always good to have the right stats.

    ReplyDelete
  8. Cool. I was wondering what was up.

    ReplyDelete
  9. Bring back the close button to the subscribers feed!

    ReplyDelete
  10. Cool. I have no problem with making our subscriber totals more accurate. I've lost more than 25% of my total subscribers since February.

    ReplyDelete
  11. This system SUCKS like your giant idea

    I can just watch my channel dying, all because OF YOU. And I will go losing and losing. ACTIVE ONES TOO.

    losing 15000 subs, and more and more, do you know what this means? Active/inactive? This is how you treat your own YouTubers and Partners - tools, nothing else.

    So, if someone 'was' famous, he has to lose maybe 100k subs just because the subs are old. ahahaha, come on. This is a dictatorship

    ReplyDelete
  12. I totally understand what you guys are doing David and I'm completely fine with that, however since the channel change on March 7th, thousands of my subscribers I received through my email have NOT REFLECTED on my channel counter. There are many others complaining about this issue and I would really appreciate an update on it. I'm a partner with over 13,000 subscribers yet, I should already be to at least 15,000 subscribers by now. But due to the counter glitch, I sometimes get stuck at one number while my subs continue to roll in through my email. Can you please address this issue?

    I'm also having a lot of my subscribers complaining that they were "Un-Subbed" from my channel with out their knowledge. This is also a major issue for everyone that really needs to be looked into.

    Thanks so much for the update and I look forward to hearing more from you!

    ReplyDelete
    Replies
    1. I am having the same problem with the counter.

      Delete
  13. I have lost 70 subs in the past 3 days, and I am getting PMs both from new subscribers and guys who have been subbed to me for years telling me that they logged into youtube over the weekend and had been unsubbed from me and had to go to my channel page and resubscribe. Hundreds of vidmakers are experiencing the same issue, it is NOT just dead accounts. See for yourself:

    http://www.youtube.com/watch?v=AbVnNqAcsYY

    ReplyDelete
  14. And incidentally, since this started my views have dropped significantly, not only because users are being unsubbed from me and have to go re-subscribe, but I'm also getting PMs from subscribers stating that since all this started in february, even though their subscription is active my vids aren't showing up in their subscriptions page.

    ReplyDelete
  15. FIRSTLY before you start fixing an 'issue' which doesn't affect us partners , actually fix the subscription issues!! Ever since the whole new layout I haven't been getting half as many views as I used to, I think you need to get in to perspective what actually matters. ALSO please make sure not to remove active subs from our channels because that really makes no sense at all. Come on Google / Youtube, how much money do you guys have and you still mess up!! Fix your systems because you sure have the money to do it. OH and when people subscribe to my channel actually update the sub count because I recieved 25 subs today and only have 6 un subs and yet my sub count didn't change at all.

    ReplyDelete
  16. This is happening to me a lot. What in the heck is going on? I'm trying at the moment to come up with new projects so I can please my fanbase when this happens. Why are you deleting my subscribers. I've worked my butt off for six years to make it this far and I ain't going to let anyone ruin it. So the sooner you get this subscription bug and viewer bug fixed, the better!

    ReplyDelete
  17. There was no Reason to reduce the Subscriber numbers. It certainly could have showed how many we did have over time. This is a Boost for the Vevo and other Fresh New Channels to boost their ranks as most of theirs are Fresh and new. You don't care what it feels like having that history swept away for Corporate goals.

    The Bean Counters that elected to do this never created a popular video in their lives. And have no idea what this feels like. When YouTube was Promoting US, It was okay to Scream Publicly "Look, we have our first Partner Pass a Million Subs" At least now they ADMIT that was a lie.

    We built this site on our original content, At least thats what your attorneys are saying in court defending against Viacom. But now our voice and concerns are meaningless?

    ReplyDelete
    Replies
    1. I do perfectly agree with you.

      And now I may understand the reason of this AWESOME idea. The fucking charts

      haha of course, the new VEVO channels must be MORE ON TOP or else they won't earn enough money

      pffft.

      Delete
    2. HELL YEAH! That's what I was pretty much saying in my post a ways up there. This is REALLY old.

      Delete
  18. @Mike: They're nothing but greedy jerks. They don't care about us. They care about their own pathetic ego.

    ReplyDelete
  19. I too am losing active subscribers. this just isn't right. I'm very upset about this but obviously youtube doesn't really care. what can i do about it? nothing. no skin off youtube's back..

    ReplyDelete
  20. I am loosing views counts. I am having more than 30,000 views in a day so whats the problem? this is really demoralizing. Do something please

    ReplyDelete
  21. lol, i've lost at least 4,000 active subscribers this month alone, from the hundreds upon hundreds of comments and messages I've gotten from viewers who have been unsubscribed from me repeatedly without their initial knowledge or consent.

    my channel is http://www.youtube.com/azuritereaction and it's been glitched for years now, with numerous problems, can someone at youtube please check out my channel and attempt to fix the numerous problems with it?

    if you want a complete list, i can give you one.

    ReplyDelete
  22. I was once at 190 subscribers and now im at 174 subscribers and inactive accounts should stay just incase the account owner returns

    ReplyDelete
  23. My views are not updating properly on LOLpervs.

    ReplyDelete
  24. Before all of the inactive account removals, I had about 1,020 subscribers. The subscriber count decreased by about 10-30 subscribers a day for a week and a half. Now, on my channel, it says that I have 897 subscribers. But if I go into analytics, click lifetime for the date range, and look at my subscriber net count, I have 974. It has been at 897/974 for DAYS. But in my email, it says I have received at least 8 more subscribers! And many fans of mine say that they have been unsubscribed, yet when they resubscribe, it won't update! I don't even know how many subscribers I have anymore!!! But I'm positive I don't have 897! Youtube, PLEASE FIX THIS!!!! I already earned 1,000 subscribers, lost about 75 subscribers in your past attempt to remove inactive accounts, re-earned 1,000 subscribers, and lost them again this time!!! IT GETS VERY DISCOURAGING!!!!

    ReplyDelete
  25. Thank god this is going to be over with soon.. But despite what you believe, GOOD accounts are becoming unsubscribed from their favorite channels. The second LARGEST channel on this site verbally announced this on a video. Listen to your site users, if not the little ones, at least the bigger ones.

    And could you start promoting more ART on this site? Sculpting, painting, quilt making.. I don't care. If you need a good sculpting demonstrator I got what you need.. People LOVE what I do when they find it.. (when they find it)
    ~~Tom

    ReplyDelete
  26. well to me it does not matter! could return to channel views, and add friend

    ReplyDelete
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  29. so these changes to subscriber counts will not cause any change in viewership. The number of accounts removed varies from day to day, so you may notice unusual declines in subscriber counts on one day followed by a return to normal performance the next day.
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  30. I'm really glad that you fucking American citizen's are losing the freedom you don't deserve for you stupidity, Jesus Christ was right with the saying.
    Not worse give pearl to pigs.
    You don't appreciate the freedom and prosperity you got as Americans and you fucking corporations owning you fucking mother government if getting in you ass really good. Even shooting people just because they complaint how Banks scam and abuse yourself... And you allowed, I'M REALLY GLAD THAT YOU ARE LOSING YOU FREEDOM AND DIGNITY... The fucker mother YouTube became just a fucking CopyRight ass leak like anything from this fucker mother country.
    Fucking Capitalist greedy and parasites, that treat his own fucking people like cattle.

    ReplyDelete
    Replies
    1. That's all you do all day is sit around and hate the U.S.? That's sad. And you might not want to bring up God nor his only begotten son in an invalid argument nor some random hateful message. If you know Him so well, then you know that a vast majority of the WORLD is going to hell, and I'd bet my bottom dollar that it's not because of the country they were born in. So rather than swearing like a sailor on the internet and throwing away your own DIGNITY, you need to get yourself together and worry about YOUR OWN sins and shortcomings, Mr. High and Mighty.

      Delete
  31. my views are going down as well as my subs plz stop doing this its so annoyinggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggg

    ReplyDelete
  32. sup ppl i just ignored most comments scrolled down to the bottom i have a question about sub4sub ppl are spamming me messages about that and some who dop that arent banned or have there account deleted why

    ReplyDelete
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  34. Hello, I hope the geeks that control "You Tube".com get to read and answer this question!!!
    First off, I lost a few subscribers, but thats no problem, although I have one Special "Girlfriend" in Kosovo, Albania.
    "SweetJanna1" has been gone for awhile now. I usually don't get too worried because of the political fighting between the different countries involved! Now her private e-mails are closed too!~!! Please help me YOU TUBE if you can, When and why did "SweetJanna1" quit her You Tube channel???? I would be very thankful if you can tell me what's UP with HER!!???? One last thing You Tube, Please put the old page back on...Please, I'm begging YOU!!! I don't use You Tube hardly at all, Before I was on You Tube everyday!!!!! Thanks again Geeks!!!!!
    ** SweetJanna1 , real name is (Ardiana Bajraliu)!! I LOVE YOU FOREVER ANGEL!! She lives in Ferizaj,Kosovo, we had u.s. forces there last year!! *October,11, 2012 thanks

    ReplyDelete
  35. SweetJanna1, You Tube channel: It's GONE, WHERE?????
    *****Ardiana Bajraliu, lives in Ferizaj, Albania. I have known her for 3 years now! They have political problems there!!
    Can anyone help me find out if Dianna Bajraliu is Okay!! She is in Medical School, was living with her parents and little brother. Dianna is the most beautiful young woman I've ever met online. Shes Muslim, her Heart is pure as snow!! I love her like my own sister!!!! Contact me at PLEASE, PLEASE...

    ReplyDelete
  36. contact me please at mike d cannon at You Tube
    thanks

    ReplyDelete
  37. Feel free to stop this nonsense now... I gained 140 subs over the last month, and lost 120... a net increase of 20.. Somethings not quite right with the Tube... :(

    ReplyDelete
  38. Views are down, subs are leaving and I'm not gaining new ones, all my old comments were deleted. One would think I've been inactive, however I've been uploading and interacting more than ever.

    ReplyDelete
  39. MY youtube nameVanie0295
    I's months later and I'm still loosing subscribers....I thought this would have taken weeks. My
    viewership as also dropped significantly. Many of my subscribers has been inboxing me on facebook...their not getting my videos in their video log.

    ReplyDelete
  40. Recently, some new users who don't have a YouTube account have subscribed to me. I want all these new users with no YouTube account who have subscribed to me to be removed and kicked out of my subscribers list in my YouTube channel.

    ReplyDelete
  41. alytics until we have completed the account removals. For the time being, YouTube Analytics only captures subscribes and unsubscribes from active users, which is a more meaningful metric for tracking engagement with your channel than the public counts. buy facebook fans

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  42. Bert Lance once said "If it ain't broke, don't fix it." This attitude needs to be taken on board by Google.

    ReplyDelete
  43. Im just a little channel with a bare minimum of views rolling in each day, everything was fine.

    Now however i logged into youtube a week ago and noticed my views had dropped on my channel page from 52,000 to a mere 1,300 views. Ive also lost subs from 968 to 657 in a period of a week which totals at over 50,000 views and 300 subs. And a couple of my IRL freinds emailed me saying they had been un-subscribed from my channel and cant subscribe again.

    Now my channel is completely useless, thanks youtube for ruining what was a perfectly good system just so that the bigger people can gain even more money.

    Youtube & Google = Dictatorship

    ReplyDelete
  44. Over the past couple weeks, we’ve heard from creators who have seen decreases in their public subscriber counts, so we wanted to keep you in the loop about what to expect on your channel.
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  45. Now however i logged into youtube a week ago and noticed my views had dropped on my channel page from 52,000 to a mere 1,300 views. Ive also lost subs from 968 to 657 in a period of a week which totals at over 50,000 views and 300 subs. And a couple of my IRL freinds emailed me saying they had been un-subscribed from my channel and cant subscribe again.
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  46. I think they should bring back the old page! My subs are seeing my videos in their sub boxes because of this stupid "highlights" and recommended for you stuff

    ReplyDelete
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  48. My subscriber count has shown far less than is correct for years now.

    ReplyDelete
  49. I lost a load of views recently with no explanation, i.e. my viewing numbers decreased by 2000. Ever since this new system and platform I feel totally disconnected from my subscribers. You probably will ignore most of the comments here, but there's always a guy around the corner working on the next big thing and when it comes into being, you arrogance will be the reason everyone flocks to the new guy.

    ReplyDelete
  50. I can't get the subs. Thing going on in Here My Subs. go up and down ? It stay the same on my channel and i subs to people and it don't go up it stay the same all the time .So what is wrong with it ?

    ReplyDelete
  51. Fit it ,dame it. you build a machine you can not fix is a mad man or company.

    ReplyDelete
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  53. I really am not a big fan of this. If a channel subscribed, it should stay subscribed. Until I read this post, I was becoming very worried that I wasn't making quality videos because my subscriber count kept dropping. I understand if the account is closed, but inactive? Not everybody has time to visit YouTube every day, you know.

    ReplyDelete
  54. Also, with the new channel page, I want to get my old channel back, how do you do it?

    ReplyDelete
  55. I wonder when anyone here will realize WHY they are doing these things? It is a kind of "electroshock therapy" on the mass mind of Youtube, to make sure that it doesn't develop any meaningful focus for very long, to keep reshuffling it so that it is guided back into the fold of meaningless, false and pseudonormality of the common herd, and always in such a way that the financial backers of youtube WANT...

    It is now THEIRtube...

    ReplyDelete
  56. This comment has been removed by the author.

    ReplyDelete
  57. A lot of channels I prescribed to were removed and i had to re-subscribe so since this happened to me it has to be happening to all of us. I am just so very frustrated with everything YouTube has done! From removing daily estimated earnings to changing our channel look to the removal of prescriptions! I can NO longer see my earnings and my views are way down since i switched to the NEW LOOK! I have NO CONTROL over the layout which is very frustrating! PLEASE YOUTUBE don't fix what isn't BROKE! Everything was great and worked great before all these changes. Please give us our much loved YouTube back...

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  59. I have done a little test on this, and made an account in a completely different name and subbed myself its been inactive for the last six months and its still on my sub list? why is this so if they are deleting inactive accounts then? because my friend who I actual do gaming videos with was unsubbed from my account. I think they just look at how many subs you actually have and then say to themselves there is to many subs on that account, delete, delete, delete, delete, delete, delete. I only have 46 subs if you minus the fake account I made.

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  63. HOW IS IT POSSIBLE THAT REMOVING INACTIVE ACCOUNTS WOULD EFFECT OUR VIEWS SINCE THEY WEREN'T VIEWING IN THE FIRST PLACE? I've had to re-add many of my subscriptions. I actually have comments on videos that show no views. I really wish YouTube hadn't messed everything up. Google adsense worked EXACTLY correct on reporting estimated earnings right down to the minute, but YouTube analytics is several days behind & my apps don't work now so I have to go online to view earnings. I'm nervously waiting to see if I get me earnings... PLEASE YOUTUBE PUT IT BACK TO THE WAY IT WAS. WE ARE ALL SO VERY UNHAPPY WITH WHAT YOU'VE DONE. UNHAPPY PARTNERS DON'T TRY AS HARD..

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